Busan Outcome Document (2011)

Shifting Power? Assessing the Impact of Transparency and Accountability Initiatives - McGee, Rosie; Gaventa, John (IDS Working Papers, 383, 2011)
This paper arises from a review of the impact and effectiveness of transparency and accountability initiatives which gathered and analysed existing evidence, discussed how it could be improved, and ev...

Complexity, Institutions and Public Policy: Agile Decision-making in a Turbulent World - Room, Graham (Edward Elgar Pub, 2011)
Graham Room argues that conventional approaches to the conceptualization and measurement of social and economic change are unsatisfactory. As a result, researchers are ill-equipped to offer policy advice. This book offers a new analytical approach, combining complexity science and institutionalism. It also provides tools for policy makers in turbulent times. Part 1 is concerned with the conceptualization of socio-economic change. It integrates complexity science and institutionalism into a coherent ontology of social and policy dynamics. Part 2 is concerned with models and measurement. It combines some of the principal approaches developed in complexity analysis with models and methods drawn from mainstream social and political science. Part 3 offers empirical applications to public policy: the dynamics of social exclusion; the social dimension of knowledge economies; the current financial and economic crisis. These are supplemented by a toolkit for the practice of 'agile policy making'. This is a stimulating, provocative and highly original book. It will appeal to academics and students in social and policy studies and to a wide range of scholars in other disciplines where complexity science is already well-developed. It will also be of major interest for decision makers coping with complex and turbulent policy terrains.Contents: Preface 1. Introduction Part I: Concepts 2. The Complexity Paradigm 3. Complex Adaptive Systems 4. The Economy as a Complex Adaptive System 5. Institutional Settings and Architectures 6. Institutional Dynamics 7. The Struggle for Positional Advantage 8. Conceptualising Social Dynamics Part II: Methods 9. Attractors and Orbits in Dynamic Systems 10. Patterns in Time and Space 11. Connections and Networks 12. Mobility on Social Landscapes 13. Towards a Generic Methodology Part III: Policies 14. Agile Policy-Making 15. Poverty and Social Exclusion 16. Social Dynamics of the Knowledge Economy 17. Global Turbulence and Crisis Postscript: Tools for Policy-Makers References Index

Why your IT project may be riskier than you think - Flyvbjerg, Bent; Budzier, Alexander (Harvard Business Review, 2011)
New research shows surprisingly high numbers of out-of-control tech projects—ones that can sink entire companies and careers.

Essentials of Utilization-Focused Evaluation - Patton, Michael Quinn (SAGE Publications, 2011)
Based on Michael Quinn Patton's best-selling Utilization-Focused Evaluation, this briefer book provides an overall framework and essential checklist steps for designing and conducting evaluations that actually get used. The new material and innovative graphics present the utilization-focused evaluation process as a complex adaptive system, incorporating current understandings about systems thinking and complexity concepts. The book integrates theory and practice, is based on both research and professional experience, and offers new case examples and cartoons with Patton's signature humor.
Keywords: Reference / Research; Research

Virtuous cycles of learning: Redesigning testing during the digital revolution - Dawson, Theo; Stein, Zachary (International School on Mind, Brain, and Education, 2011)
This paper explores positive new directions for the future of educational testing by examining trends at the interface of the learning sciences and advances in educational technologies. A brief history of the relation between testing and technology sets the stage for a look at emerging “edu-tech” trends and what these might mean for the future of testing. This historical-critical look at past and present testing practices reveals that the learning sciences have been less influential in shaping the growth of testing infrastructures than cumulative advances in technology that have enabled large-scale standardization and automation. We argue that during the current “digital revolution” the learning sciences ought to assume more responsibility for shaping the adoption of new testing technologies. We propose a set of principles that, if followed, would move tomorrow’s testing infrastructures toward learning-centric design. Combining the affordances of new digital technologies with advances in our understanding of learning make it possible to build tests that promote multi-level learning in educational systems, catalyzing virtuous cycles of learning for everyone they affect—students, teachers, school leaders, policy makers, and researchers. The DiscoTest™ Initiative is presented as a reform effort that is guided by these design principles, serving as an example of positive new possibilities for testing at the interface of the learning sciences and new educational technologies.

Learning about New Technologies and the Changing Evidence Base for Social Science Research and Decision Making in International Development - Berdou, Evangelia (IDS Practice Paper in Brief, 2011)

Putting vulnerability to climate change on the map: a review of approaches, benefits, and risks - Preston, Benjamin L.; Yuen, Emma J.; Westaway, Richard M. (Sustainability Science; Dordrecht, 2011)
There is growing demand among stakeholders across public and private institutions for spatially-explicit information regarding vulnerability to climate change at the local scale. However, the challenges associated with mapping the geography of climate change vulnerability are non-trivial, both conceptually and technically, suggesting the need for more critical evaluation of this practice. Here, we review climate change vulnerability mapping in the context of four key questions that are fundamental to assessment design. First, what are the goals of the assessment? A review of published assessments yields a range of objective statements that emphasize problem orientation or decision-making about adaptation actions. Second, how is the assessment of vulnerability framed? Assessments vary with respect to what values are assessed (vulnerability of what) and the underlying determinants of vulnerability that are considered (vulnerability to what). The selected frame ultimately influences perceptions of the primary driving forces of vulnerability as well as preferences regarding management alternatives. Third, what are the technical methods by which an assessment is conducted? The integration of vulnerability determinants into a common map remains an emergent and subjective practice associated with a number of methodological challenges. Fourth, who participates in the assessment and how will it be used to facilitate change? Assessments are often conducted under the auspices of benefiting stakeholders, yet many lack direct engagement with stakeholders. Each of these questions is reviewed in turn by drawing on an illustrative set of 45 vulnerability mapping studies appearing in the literature. A number of pathways for placing vulnerability mapping on a more robust footing are also identified. [PUBLICATION ABSTRACT]
Keywords: Climate change; Mapping; Risk assessment; Sustainable development

Is (Web) Science Ready for Empowerment? - Akkermans, Hans; Gyan, Nana Baah; Bon, Anna; Tuyp, Wendelien; Grewal, Aman; Boyera, Stéphane; Allen, Mary (ACM WebSci'11, 2011)

The behaviour change wheel: A new method for characterising and designing behaviour change interventions - Michie, Susan; van Stralen, Maartje M; West, Robert (Implementation Science : IS, 2011)
Background Improving the design and implementation of evidence-based practice depends on successful behaviour change interventions. This requires an appropriate method for characterising interventions and linking them to an analysis of the targeted behaviour. There exists a plethora of frameworks of behaviour change interventions, but it is not clear how well they serve this purpose. This paper evaluates these frameworks, and develops and evaluates a new framework aimed at overcoming their limitations. Methods A systematic search of electronic databases and consultation with behaviour change experts were used to identify frameworks of behaviour change interventions. These were evaluated according to three criteria: comprehensiveness, coherence, and a clear link to an overarching model of behaviour. A new framework was developed to meet these criteria. The reliability with which it could be applied was examined in two domains of behaviour change: tobacco control and obesity. Results Nineteen frameworks were identified covering nine intervention functions and seven policy categories that could enable those interventions. None of the frameworks reviewed covered the full range of intervention functions or policies, and only a minority met the criteria of coherence or linkage to a model of behaviour. At the centre of a proposed new framework is a 'behaviour system' involving three essential conditions: capability, opportunity, and motivation (what we term the 'COM-B system'). This forms the hub of a 'behaviour change wheel' (BCW) around which are positioned the nine intervention functions aimed at addressing deficits in one or more of these conditions; around this are placed seven categories of policy that could enable those interventions to occur. The BCW was used reliably to characterise interventions within the English Department of Health's 2010 tobacco control strategy and the National Institute of Health and Clinical Excellence's guidance on reducing obesity. Conclusions Interventions and policies to change behaviour can be usefully characterised by means of a BCW comprising: a 'behaviour system' at the hub, encircled by intervention functions and then by policy categories. Research is needed to establish how far the BCW can lead to more efficient design of effective interventions.

System Stewardship. The future of policy making? - Hallsworth, Michael (Institute for Government, 2011)
This working paper looks at the future of policy making in a world of decentralisation and more complex problems. It argues that policy makers need to see themselves less as sitting on top of a delivery chain, but as stewards of systems with multiple actors and decision makers – whose choices will determine how policy is realised. We are keen to open up a debate on what this means.

Making Good Use of Adaptive Management - Doremus, Holly; Andreen, William L.; Camacho, Alejandro E.; Farber, Daniel A.; Glicksman, Robert L.; Goble, Dale D.; Karkkainen, Bradley C.; Rohlf, Dan; Tarlock, A. Dan; Zellmer, Sandra B.; Jones, Shana Campbell; Huang, Yee (White Paper #1104, 2011)

Learning how to learn: eight lessons for impact evaluations that make a difference - Ramalingam, Ben (ODI, 2011)
This Background Note outlines key lessons on impact evaluations, utilisation-focused evaluations and evidence-based policy. While methodological pluralism is the key to effective impact evaluation in development, the focus here is on the factors that need to be considered for impact evaluations to be used in policy and practice – regardless of the method employed.

Mediating Voices, Communicating Realities: Using Information Crowdsourcing Tools, Open Data Initiatives and Digital Media to Support and Protect the Vulnerable - Berdou, Evangelia (IDS, 2011)
This is the final report from a research project, supported by the UK Department for International Development, examining whether and how open ICT projects designed to support the poor can make a diff...

Thinking and Working Politically: What does it mean, Why is it important and How do you do it? - Leftwich, Adrian (DLP, 2011)
This paper suggests that working politically in a developmental context means directing attention and support to the agents of reform and development (leaders and organisations). This allows investment in the local processes that will resolve problems – such as problems of collective action – through the work of alliances and coalitions. Hence, it will drive the formation and consolidation of the locally appropriate, feasible and legitimate institutions that are most likely to advance development outcomes. The Developmental Leadership Program defines politics as the pervasive, unavoidable and necessary activities of conflict, negotiation and compromise involved in group decision-making about how resources are to be used, produced and distributed. Thinking politically means understanding that both political and technical dimensions are central to developmental outcomes. It also means: Understanding that ‘agency’ matters. That is, that people have the potential to change things, but always withhin the context of given institutional arrangements, which contain both constraints and opportunities. Leaders, organisations and followers think, strategise and attempt to resolve problems in different ways in the same contexts. Understanding leadership as a political process that mobilises people and resources in support of a goal: leaders seldom work on their own. Realising that overcoming collective action problems is a major challenge of development. Collective action problems occur when people with diverse (often competing) interests struggle to agree on an organisational arrangement from which they would all benefit. Understanding that coalitions (formal or informal) are a crucial political mechanism for the resolution of collective action problems. Paying attention to the detailed inner politics of regimes, sectors or issues (‘micro-politics’). This includes understanding who the players are, where they come from, their organisational affiliations, ideologies and interests and the political dynamics involved. (Many political analysis tools are inadequate for this level of detail.) Recognising that processes are as important as projects in development, and vary from context to context. Working politically in development means supporting, brokering, facilitating and aiding the emergence and practices of (public or private) developmental or reform leaderships, organisations, networks and coalitions at any level, and across all sectors. It means helping them to respond to, and work with, initiatives and requests from local individuals and groups. Working politically can also involve: Investing in the effectiveness of developmental coalitions by enhancing the political capacity of organisations in negotiation, advocacy, communication and the generation of constructive policy options. Rethinking higher educational support programmes so that they supplement a skills focus with strategies that help to build networks, and encourage the understanding of collective action problems and of the importance of providing public goods. Acquiring a deep and detailed knowledge of, and long-term exposure to, the country or issue concerned. Respectful and sensitive understanding of local political dynamics and cultural norms. Employing more social scientists and a well-trained, politically savvy workforce, both local and international, with the capacity to ‘read’ the politics. In particular, coalitions can help drive the endogenous politics of developmental reforms by: 1) achieving a specific policy goal; 2) opening up debate on a previously taboo issue; 3) deepening and strengthening the coalition’s internal organisation and relationships for future purposes; and 4) increasing the capacity of constituent organisations. It is also important to understand that: Developmental leaderships and coalitions often emerge in response to a critical juncture – a threat, challenge or danger – or a new opportunity. What matters is whether leaders have the knowledge, education, vision, prior experience and networks to seize such opportunities. The character and conditionality of funding by donors or supporters can make or break a coalition. Are tight conditions applied? Are funding arrangements transparent?

Evaluating with the Success Case Method - Gram, Tom (Performance X Design, 2011)
The method was developed by Robert Brinkerhoff as an alternative (or supplement) to the Kirkpatrick approach and its derivatives. It is very simple and fast (which is part of it’s appeal) and goes something like this: Step 1. Identify targeted business goals and impact expectations Step 2. Survey a large representative sample of all participants in a program to identify high impact and low impact cases Step 3. Analyze the survey data to identify: a small group of successful participants a small group unsuccessful participants Step 4. Conduct in-depth interviews with the two selected groups to: document the nature and business value of their application of learning identify the performance factors that supported learning application and obstacles that prevented it. Step 5. Document and disseminate the story report impact applaud successes use data to educate managers and organization The process produces two key outputs In-depth stories of documented business effect that can be disseminated to a variety of audiences Knowledge of factors that enhance or impede the effect of training on business results. Factors that are associated with successful application of new skills are compared and contrasted with those that impede training. It answers practical and common questions we have about training and other initiatives: What is really happening? Who’s using what, and how well? Who’s not using things as planned? What’s getting used, and what isn’t? Which people and how many are having success? Which people and how many are not? What results are being achieved? What value, if any, is being realized? What goals are being met? What goals are not? Is the intervention delivering the promised and hoped for results? What unintended results are happening? What is the value of the results? What sort of dollar or other value can be placed on the results? Does the program appear to be worthwhile? Is it producing results worth more than its costs? What is its return on investment? How much more value could it produce if it were working better? How can it be improved? What’s helping? What’s getting in the way? What could be done to get more people to use it? How can everyone be more like those few who are most successful?

Purposeful Program Theory: Effective Use of Theories of Change and Logic Models - Funnell, Sue C.; Rogers, Patricia J. (2011)
Between good intentions and great results lies a program theory—not just a list of tasks but a vision of what needs to happen, and how. Now widely used in government and not-for-profit organizations, program theory provides a coherent picture of how change occurs and how to improve performance. Purposeful Program Theory shows how to develop, represent, and use program theory thoughtfully and strategically to suit your particular situation, drawing on the fifty-year history of program theory and the authors' experiences over more than twenty-five years."From needs assessment to intervention design, from implementation to outcomes evaluation, from policy formulation to policy execution and evaluation, program theory is paramount. But until now no book has examined these multiple uses of program theory in a comprehensive, understandable, and integrated way. This promises to be a breakthrough book, valuable to practitioners, program designers, evaluators, policy analysts, funders, and scholars who care about understanding why an intervention works or doesn't work." —Michael Quinn Patton, author, Utilization-Focused Evaluation"Finally, the definitive guide to evaluation using program theory! Far from the narrow 'one true way' approaches to program theory, this book provides numerous practical options for applying program theory to fulfill different purposes and constraints, and guides the reader through the sound critical thinking required to select from among the options. The tour de force of the history and use of program theory is a truly global view, with examples from around the world and across the full range of content domains. A must-have for any serious evaluator." —E. Jane Davidson, PhD, Real Evaluation Ltd.Companion Web site: josseybass.com/go/funnellrogers

Purposeful Program Theory: Effective Use of Theories of Change and Logic Models - Funnell, Sue C.; Rogers, Patricia J. (Wiley, 2011)
Program Theory in Evaluation Practice is a ground-breaking reference that teaches how to develop an explicit causal model that links an intervention (project, program or policy) with its intended or observed impacts and using this to guide monitoring and evaluation. Peerless in its explanation of why and how to use and develop program theory, the book is rich with examples and alternative approaches. The book is an invaluable resource to faculty and students as well as professionals in professional development programs, education, social work, and counseling.

A guide to monitoring and evaluating policy influence - Jones, Harry (ODI, 2011)

Using Systemigrams in Problem Definition: A Case Study in Maritime Resilience for Homeland Security - Sauser, Brian; Mansouri, Mo; Omer, Mayada (Journal of Homeland Security and Emergency Management, 2011)
The concept of resilience has been used among a diversity of fields with a myriad of definitions. A systems approach to discovering the essence of resilience could aid in understanding its concept and provide opportunities to distinguish its systemic characteristics that can be identified, planned, or analyzed regardless of the field in which it is considered. In order to begin executing such an approach, a comprehensive study of the literature on the topic and circumstances in which resilience has been used or referred to in several fields of studies is necessary. In this paper, the conceptual common denominator of resilience is identified based on the results of a literature survey and according to the way it has been used in different contexts. This basis leads to the objective of this effort, and that is to recognize the systemic characteristics of resilience and demonstrate the defining of a universally accepted definition. Using a soft systems methodology and a supporting systemic diagramming technique entitled Systemigrams, we present the formulation of defining resilience in maritime homeland security. In this effort, many stakeholders contributed their thoughts and concerns on the meaning and operational use of resilience through a repetitive process to formulate a definition of the term. The result of this methodic approach is a general definition of resilience that has been refined in a collaborative environment via the application the Boardman Soft Systems Methodology.

Open data: Empowering the empowered or effective data use for everyone? - Gurstein, Michael B. (First Monday, 2011)
Keywords: e-Government; open access; open data

Leading Effectively in a VUCA Environment: A is for Ambiguity - Kail, Col Eric G. (Harvard Business Review, 2011)
This is the last in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. Diversity and global reach introduce ambiguity to the environment; therefore opportunities and challenges must be appreciated from multiple aspects, not just our own […]
Keywords: Leadership; Leading teams

Guidance on using the revised Logical Framework - How to note - DFID (DFID, 2011)
The principal changes to the logframe from the earlier (2008) 4 x 4 matrix are: - Objectively Verifiable Indicators (OVIs) have been separated into their component elements (Indicator, Baseline and Target), and Milestones added. - Means of Verification has been renamed ‘Source’. - Inputs are now quantified in terms of funds (expressed in Sterling for DFID and all partners) and use of DFID staff time (expressed as annual Full-Time Equivalents (FTEs). - A DFID Share box now indicates the financial value of DFID’s Inputs as a percentage of the whole. - Assumptions are shown at Purpose and Output level only. - Risks are shown at Activities level only, but also rated at Output level; - At the Output level, the Impact Weighting is now shown in the logframe together with a Risk Rating for individual Outputs. - Activities are now shown separately (so do not normally appear in the logframe sent for approval), although they can be added to the logframe if this is more suitable for your purposes. - A renewed emphasis on the use of disaggregated beneficiary data within indicators, baselines and targets. The Logical Framework (logframe) was significantly re-designed in February 2009. In January 2011 a slightly amended logframe template was introduced at the same time as the launch of the new DFID Business Case. Given the extent of changes that took place in February 2009 it was only necessary to make minor amendments in January 2011. These amendments are as follows: - Results Chain terminology aligned across DFID (the terms Goal and Purpose in the old logframe template have been replaced by Impact and Outcome) - Rows added to allow achieved results to be captured alongside the planned results determined at project design stage - Word version of the logframe template removed – excel is the preferred format for logical frameworks from January 2011 - Indicator numbering introduced within logframe template

Data and monitoring needs for a more ecological agriculture - Zaks, David P. M.; Kucharik, Christopher J. (Environmental Research Letters, 2011)
Information on the life-cycle environmental impacts of agricultural production is often limited. As demands grow for increasing agricultural output while reducing its negative environmental impacts, both existing and novel data sources can be leveraged to provide more information to producers, consumers, scientists and policy makers. We review the components and organization of an agroecological sensor web that integrates remote sensing technologies and in situ sensors with models in order to provide decision makers with effective management options at useful spatial and temporal scales for making more informed decisions about agricultural productivity while reducing environmental burdens. Several components of the system are already in place, but by increasing the extent and accessibility of information, decision makers will have the opportunity to enhance food security and environmental quality. Potential roadblocks to implementation include farmer acceptance, data transparency and technology deployment.

Alps - Accountability, Learning and Planning System - 2011 Update - ActionAid (ActionAid International, 2011)
Alps is ActionAid’s over arching accountability framework, containing within it our programme planning system. Alps is distinctive in that it is strongly driven by principles, and sets out necessary personal attitudes and behaviours alongside organisational processes for planning, strategy formulation, learning, monitoring reviews/evaluations and audit. Alps defines our standards, not only about what we do but also how we do it. Alps is part of ActionAid’s human rights-based work.

’Adaptive Authoritarianism’ in Contemporary China: Identifying Zones of Legitimacy Building - Ahlers, Anna Lisa; Schubert, Gunter (Reviving Legitimacy: Lessons for and from China, 2011)
Anna L. Ahlers and Gunter Schubert, ’Adaptive Authoritarianism’ in Contemporary China: Identifying Zones of Legitimacy Building, in: Deng Zhenglai and Guo Sujian (eds), Reviving Legitimacy: Lessons for and from China, Lanham: Lexington Books (2011),

Blurring the Boundaries: Citizen Action Across States and Societies - Benequista, Nicholas; Gaventa, John (Brighton: Citizenship DRC, 11., 2011)

Science, Technology, and Innovation in Uganda: Recommendations for Policy and Action - Brar, Sukdeep; Farley, Sara E.; Hawkins, Robert; Wagner, Caroline S. (A World Bank Study, 2011)

Navigating the landscape of conflict: Applications of dynamical systems theory to protracted social conflict - Coleman, Peter T.; Vallacher, Robin R.; Nowak, Andrzej; Bartoli, Andrea (The Non-linearity of Peace processes. Theory and Practice of Systemic Conflict Transformation, 2011)

Strategies for learning from failure - Edmondson, Amy C. (Harvard Business Review, 2011)

Improving our legacy: Incorporation of adaptive management into state wildlife action plans - Fontaine, Joseph J. (Journal of Environmental Management, 2011)
The loss of biodiversity is a mounting concern, but despite numerous attempts there are few large scale conservation efforts that have proven successful in reversing current declines. Given the challenge of biodiversity conservation, there is a need to develop strategic conservation plans that address species declines even with the inherent uncertainty in managing multiple species in complex environments. In 2002, the State Wildlife Grant program was initiated to fulﬁll this need, and while not explicitly outlined by Congress follows the fundamental premise of adaptive management, ‘Learning by doing’. When action is necessary, but basic biological information and an understanding of appropriate management strategies are lacking, adaptive management enables managers to be proactive in spite of uncertainty. However, regardless of the strengths of adaptive management, the development of an effective adaptive management framework is challenging. In a review of 53 State Wildlife Action Plans, I found a keen awareness by planners that adaptive management was an effective method for addressing biodiversity conservation, but the development and incorporation of explicit adaptive management approaches within each plan remained elusive. Only w25% of the plans included a framework for how adaptive management would be implemented at the project level within their state. There was, however, considerable support across plans for further development and implementation of adaptive management. By furthering the incorporation of adaptive management principles in conservation plans and explicitly outlining the decision making process, states will be poised to meet the pending challenges to biodiversity conservation.

Foreign policy and complex adaptive systems: Exploring new paradigms for analysis and action - Frej, William; Ramalingam, Ben (Santa Fe Institute, 2011)

Participation Makes A Difference: But Not Always How And Where We Might Expect - Gaventa, John (Development Outreach, 2011)

NGO-IDEAs Impact Toolbox - Participatory Monitoring of Outcome and Impact - Gohl, Eberhard; Causemann, Bernward (Impact+, 2011)
NGO-IDEAs (NGO – Impact on Development, Empowerment and Actions) NGO-IDEAs is a cooperation of about 40 non-govermental organisations (NGOs) from South Asia, East Africa and the Philippines and 14 German NGOs working in the field of development cooperation. It identifies and develops jointly with all partners, concepts and tools for NGOs in the areas of Outcome and Impact Assessment and Monitoring & Evaluation (M&E). NGO-IDEAs is further being supported by VENRO, the umbrella organisation of development non-governmental organisations in Germany as well as PARITÄT, the legal holder of the project. The Federal Ministry for Economic Cooperation and Development (BMZ) has cofinanced the project. NGO-IDEAs is not just another study evaluating the impact of NGOs’ work – it combines research & development, knowledge management, learning & training as well as advice & coaching to initiate a collective learning process for all partners involved. Additionally, NGOIDEAs intends to create a valuable resource base for use by NGOs. NGO-IDEAs aims at: • Empowering community based organisations or groups and the poor among the rural communities to use and practice impact monitoring for project management • Empowering NGOs to further improve the effectiveness, impact and sustainability of their efforts • Making social changes more visible for implementing and funding NGOs, thus improving development practice • Improving public recognition of NGOs and CBOs and their contribution to development. The NGO-IDEAs “Impact Toolbox” is to enable NGOs and grassroots organisations to monitor projects together with the so called target groups involved, in a manner that will enhance positive outcomes and impacts, and reduce negative ones. It focuses on joint setting of goals, on monitoring them and finally on taking joint decisions about the further design and direction of interventions. The instruments of the NGO-IDEAs “Impact Toolbox” are simple and participatory. Simple means: setting out from people’s knowledge and know-how, therefore, easy to understand and apply. Application can easily be fitted into the “normal” activities of the NGOs or grassroots organisations. The participatory character emerges through democratic elements promoting a “Culture of Learning” that the people can assimilate

Salt River Ecosystem Restoration Project - Adaptive Management Plan - Harvey, H.T. (Humboldt County Resource Conservation District, 2011)

Not everything that connects is a network - Hearn, Simon; Mendizabal, Enrique (ODI, 2011)
In the public policy context, networks have been predominant factors in policy formulation, innovation and global governance. While not a new phenomenon in the development landscape, networks are becoming increasingly prevalent. Donors, for example, are turning to networks to deliver aid interventions, NGOs are working through networks for collective advocacy and researchers collaborate across networks for greater policy influence. But are networks always the most appropriate vehicle? Where they are appropriate, how can we make the best use of them? This Background Note argues for a more rigorous understanding of their nature, particularly their value (and costs), and presents a revised Network Functions Approach as a model for rationalised investment in networks.

Taking responsibility for complexity: how implementation can achieve results in the face of complex problems - Jones, Harry (ODI, 2011)

Collective Impact - Kania, John; Kramer, Mark (Stanford Social Innovation Review, 2011)
Large-scale social change requires broad cross-sector coordination, not the isolated intervention of individual organizations.

Analysis of the factors affecting the sustainability of ICT4D initiatives - Marais, Mario (ICT for development: people, policy and practice, 2011)

Local Empowerment Through Rapid Results - Matta, Nadim; Morgan, Peter (Stanford Social Innovation Review, 2011)
Why local ownership and commitment are the exception in most development efforts—and what development professionals can do about this problem.

On understanding software agility: A social complexity point of view - Pelrine, Joseph (E:CO, 2011)
Over the last decade, the field of so-called Agile software development has grown to be a major force in the socio-economic arena of delivering quality software on time, on budget, and on spec. The acceleration in changing needs brought on by the rise in popularity of the Internet has helped push Agile practices far beyond their original boundaries, and possibly into domains where their application is not the optimal solution to the problems at hand. The question of where Agile software development practices and techniques make sense, and where are they out of place, is a valid one. It can be addressed by looking at software development as a complex endeavour, and using tools and techniques from the Cynefin method and other models of social complexity.
Keywords: IMPORTANT

Design thinking: understand - improve - apply - Plattner, Hasso; Meinel, Christoph; Leifer, Larry (Understanding innovation, 2011)
"In this book, the researchers take a system's view that begins with a demand for deep, evidence-based understanding of design thinking phenomena. They continue with an exploration of tools which can help improve the adaptive expertise needed for design thinking. The final part of the book concerns design thinking in information technology and its relevance for business process modeling and agile software development, i.e. real world creation and deployment of products, services, and enterprise systems"--Cover
Keywords: Creative ability in business; Creative thinking; Designer; Industrial management; Innovation; Organizational change; Product development; System design; Technological innovations

Illogical Framework: The Importance of Monitoring and Evaluation in International Development Studies - Pomerantz, Jessica R. (Cornell Policy Review, 2011)
In my brief experience with monitoring and evaluation, I have become convinced that it is critically important both as an international development project component and as a field of academic study. Throughout my academic career at Cornell University, I have, at times, argued that monitoring and evaluation has actually impeded development efforts, but here I wish to amend my opinion. Bad monitoring and evaluation can sabotage development projects and our meaningful interpretation of development impacts; failures can appear to be successes and vice-versa. As a student and practitioner of monitoring and evaluation, I have drawn the conclusions listed below and I submit them for your consideration. • Monitoring and evaluation is a key element of the international development industry applicable to many areas of public administration, domestic and international. • International development failures could be discovered and averted or corrected given proper monitoring and evaluation activities. • Anecdotal evidence from development activities in Afghanistan provides one example of the international community’s lack of attention to monitoring and evaluation concerning an ongoing development catastrophe. • Higher education ought to be filling the monitoring and evaluation knowledge gap but to date is failing to do so.

An Introduction to Adaptive Management for Threatened and Endangered Species - Runge, Michael C. (Journal of Fish and Wildlife Management, 2011)
Management of threatened and endangered species would seem to be a perfect context for adaptive management. Many of the decisions are recurrent and plagued by uncertainty, exactly the conditions that warrant an adaptive approach. But although the potential of adaptive management in these settings has been extolled, there are limited applications in practice. The impediments to practical implementation are manifold and include semantic confusion, institutional inertia, misperceptions about the suitability and utility, and a lack of guiding examples. In this special section of the Journal of Fish and Wildlife Management, we hope to reinvigorate the appropriate application of adaptive management for threatened and endangered species by framing such management in a decision-analytical context, clarifying misperceptions, classifying the types of decisions that might be amenable to an adaptive approach, and providing three fully developed case studies. In this overview paper, I define terms, review the past application of adaptive management, challenge perceived hurdles, and set the stage for the case studies which follow.

Evaluation for equitable development results - Segone, M (UNICEF, 2011)
This document is made up of a range of Evaluation Working Papers (EWP) focused on evaluation for equitable development. Put together by evaluation specialists they present strategic evaluation findings, lessons learned and innovative approaches and methodologies. Part 1:Evaluation and equity Evaluation to accelerate progress towards equity, social justice and human rights 2 Human rights and gender equality in evaluation 13 When human rights is the starting point for evaluation 25 Strengthening Equity- focused evaluations through insights from feminist theory and approaches 39 Decolonizing evaluation in a developing world. Implications and cautions for Equity-focused evaluations 59 Part 2: Methodological implications for Equity-focused evaluations Methodological issues to design and implement equity-focused evaluations 86 Developmental evaluation for Equity-focused evaluations 102 Systems thinking and Equity-focused evaluations 115 Methodological challenges in using programme theory to evaluate pro-poor and equity-focused programmes by Patricia Rogers, Royal Melbourne Institute of Technology University and Richard Hummelbrunner, Independent consultant 142 Case Study and equity in Evaluationby Saville Kushner, University of the West of Englan 172 Values-Engaged Evaluationsby Jennifer Greene, University of Illinois at Urbana-Champaign 192 Part 3: Examples of Equity-focused evaluations Evaluating the contribution of UNDP to equity-focused public policies in Brazil and China 210 Using a human rights approach to evaluate ILO’s discrimination strategy 222 CONEVAL experience in evaluating interventions for Indigenous populations in Mexico 244 UNICEF supported evaluations with elements of equity-focused evaluations 258

Learning to ADAPT: monitoring and evaluation approaches in climate change adaptation and disaster risk reduction – challenges, gaps and ways forward - Silva Villanueva, Paula (SRC Discussion Paper, 2011)
This working paper is a methodological contribution to the emerging debate on monitoring and evaluation (M&E) in the context of climate change adaptationand disaster risk reduction. Effectively managing disaster risk is critical for adapting to the impacts of climate change, however disasters risk reduction M&E practice may be limited in capturing progress towards adaptation. The unique nature of adaptation to climate change calls for experience-based learning M&E processes for discovering the key insights into adaptive capacity and its links to adaptation processes, and to risk and vulnerability reduction at large. The ADAPT guiding principles and indicators set the foundations towards this end.

Adaptive management of natural resources—framework and issues - Williams, Byron K. (Journal of Environmental Management, 2011)
Adaptive management, an approach for simultaneously managing and learning about natural resources, has been around for several decades. Interest in adaptive decision making has grown steadily over that time, and by now many in natural resources conservation claim that adaptive management is the approach they use in meeting their resource management responsibilities. Yet there remains considerable ambiguity about what adaptive management actually is, and how it is to be implemented by practitioners. The objective of this paper is to present a framework and conditions for adaptive decision making, and discuss some important challenges in its application. Adaptive management is described as a two-phase process of deliberative and iterative phases, which are implemented sequentially over the timeframe of an application. Key elements, processes, and issues in adaptive decision making are highlighted in terms of this framework. Special emphasis is given to the question of geographic scale, the difﬁculties presented by non-stationarity, and organizational challenges in implementing adaptive management.

Leading Effectively in a VUCA Environment: C is for Complexity - Kail, Col Eric G. (Harvard Business Review, 2010)
This is the third in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. Our complex environment demands a perspective that goes beyond viewing threats and opportunities as collective; we must see them as interactive. Leading through […]
Keywords: Leadership; Leadership development

The role of social learning in adaptiveness: insights from water management - Lebel, Louis; Grothmann, Torsten; Siebenhüner, Bernd (International Environmental Agreements: Politics, Law and Economics, 2010)
The article introduces the notion of adaptiveness and discusses the role of social learning in it. Adaptiveness refers to the capacity of a social actor or social–ecological system to adapt in response to, or in anticipation of, changes in the environment. We explore arguments both from a theoretical perspective and through illustrations from case studies of water management in the Alps of Europe and Mekong in southeast Asia. We propose and illustrate that social learning processes are important for building adaptiveness in several ways and at different scales. Social learning can help cope with informational uncertainty; reduce normative uncertainty; build consensus on criteria for monitoring and evaluation; empower stakeholders to take adaptive actions; reduce conflicts and identify synergies between adaptations; and improve fairness of decisions and actions. Findings in the case studies provide some support for these generalizations but often with caveats related to diversity of stakeholder interests, levels of shared understanding versus contested knowledge and scale of coordination. For this reason, we suggest that future work pays greater attention to issues of agency, knowledge and scale: What strategies have individuals and organizations pursued in successful examples of social learning? How are the boundaries and interactions between science, policy and practice managed? How does social learning occur across spatial and temporal scales?
Keywords: Adaptation; European Alps; Fairness; Mekong River; Social learning; Uncertainty; Water management

Leading in a VUCA Environment: U is for Uncertainty - Kail, Col Eric G. (Harvard Business Review, 2010)
This post is part of an HBR Spotlight examining leadership lessons from the military. It’s the second in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. The frenetic pace of our environment, brought on by volatility, […]
Keywords: Leadership

Leading in a VUCA Environment: V Is for Volatility - Kail, Col Eric G. (Harvard Business Review, 2010)
This post is part of an HBR Spotlight examining leadership lessons from the military This is the first in a series on the four aspects of VUCA, a framework used by the U.S. military to describe the environment in terms of volatility, uncertainty, complexity, and ambiguity. Do challenges and opportunities that once took days or […]
Keywords: Leadership

Deconstructing Development Discourse: Buzzwords and Fuzzwords - Cornwall, Andrea; Eade, Deborah (Oxfam & Practical Action Publishing, 2010)
Writing from diverse locations, contributors critically examine some of the key terms in current development discourse. Why should language matter to those who are doing development? Surely, there are more urgent things to do than sit around mulling over semantics?

Passive and active adaptive management: Approaches and an example - Williams, Byron (Journal of Environmental Management, 2010)
Adaptive management is a framework for resource conservation that promotes iterative learning-based decision making. Yet there remains considerable confusion about what adaptive management entails, and how to actually make resource decisions adaptively. A key but somewhat ambiguous distinction in adaptive management is between active and passive forms of adaptive decision making. The objective of this paper is to illustrate some approaches to active and passive adaptive management with a simple example involving the drawdown of water impoundments on a wildlife refuge. The approaches are illustrated for the drawdown example, and contrasted in terms of objectives, costs, and potential learning rates. Some key challenges to the actual practice of AM are discussed, and tradeoffs between implementation costs and long-term benefits are highlighted.

The Alignment, Interest and Influence Matrix (AIIM) guidance note - Mendizabal, Enrique (ODI/RAPID, 2010)
In 2007, on the eve of a workshop to introduce a new version of the RAPID approach to DFID policy teams, Enrique Mendizabal and Ben Ramalingam created the Alignment, Interest and Influence Matrix (AIIM), a stakeholder analysis tool that not only helps to identify key stakeholders, but also suggests a possible course of action towards them.

Reflections on the Utilization-Focused Evaluation (UFE) Process - Lim, Yvonne; Mizumoto, Ann (Strengthening ICTD Research Capacity in Asia (SIRCA) Programme, 2010)
This presentation from the Strengthening ICTD Research Capacity in Asia (SIRCA) provides an overview of how UFE was used in their SIRCA programme. It was presented at the Evaluation Conclave 2010, New Delhi, India The key objectives of the program are to: Enhance research capacity in Asia through rigorous academic research Create a space for dialogue on ICT4D social science research issues in Asia Create linkages through a mentorship program Disseminate findings in publications and conferences Contents SIRCA Programme SIRCA Key Objectives SIRCA Evaluation UFE Learnings UFE Challenges Evaluation is over…but there’s a lasting outcome...

Naturalizing sensemaking - Snowden, Dave (Informed by Knowledge: Expert Performance in Complex Situations, 2010)
The focus of this book is on how experts adapt to complexity, synthesize and interpret information in context, and transform or "fuse" disparate items of information into coherent knowledge. The chapters examine these processes across experts (e.g. global leaders, individuals in extreme environments, managers, police officers, pilots, commanders, doctors, inventors), across contexts (e.g. space and space analogs, corporate organizations, command and control, crisis and crowd management, air traffic control, the operating room, product development), and for both individual and team performance. Successful information integration is a key factor in the success of diverse endeavors, including team attempts to climb Mt. Everest, crowd control in the Middle East, and remote drilling operations. This volume is divided into four sections, each with a specific focus on an area of expert performance, resulting in a text that covers a wide range of useful information. These sections present well-researched discussions, such as: the management of complex situations in various fields and decision contexts; technological and training approaches to facilitate knowledge management by individual experts and expert teams; new or neglected perspectives in expert decision making; and the importance of ‘modeling’ expert performance through techniques and frameworks such as Cognitive Task Analysis, computational architectures based on the notion of causal belief mapping such as ‘Convince Me,’ or the data/frame model of sensemaking. The volume provides essential reading for researchers and practitioners of Naturalistic Decision Making and those who study Expertise; Organizational and Cognitive Psychologists; and researchers and students in Business and Engineering.

What is Social Learning? - Reed, Mark; Evely, Anna; Cundill, Georgina; Fazey, Ioan; Glass, Jayne; Laing, Adele; Newig, Jens; Parrish, Brad; Prell, Christina; Raymond, Chris; Stringer, Lindsay (Ecology and Society, 2010)
Reed, M. S., A. C. Evely, G. Cundill, I. Fazey, J. Glass, A. Laing, J. Newig, B. Parrish, C. Prell, C. Raymond, and L. C. Stringer. 2010. What is social learning? Ecology and Society 15(4): r1. https://doi.org/10.5751/ES-03564-1504r01

The unofficial SCRUM checklist - Kniberg, Henrik (CRISP, 2010)

Use of environmental sensors and sensor networks to develop water and salinity budgets for seasonal wetland real-time water quality management - Quinn, Nigel W. T.; Ortega, Ricardo; Rahilly, Patrick J. A.; Royer, Caleb W. (Environmental Modelling & Software, 2010)
Management of river salt loads in a complex and highly regulated river basin such as the San Joaquin River Basin of California presents significant challenges for current Information Technology. Computer-based numerical models are used as a means of simulating hydrologic processes and water quality within the basin and can be useful tools for organizing Basin data in a structured and readily accessible manner. These models can also be used to extend information derived from environmental sensors within existing monitoring networks to areas outside these systems based on similarity factors – since it would be cost prohibitive to collect data for every channel or pollutant source within the Basin. A common feature of all hydrologic and water quality models is the ability to perform mass balances. This paper describes the use of a number of state-of-the-art sensor technologies that have been deployed to obtain water and salinity mass balances for a 60,000ha tract of seasonally managed wetlands in the San Joaquin River Basin of California. These sensor technologies are being combined with more traditional environmental monitoring techniques to support real-time salinity management (RTSM) in the River Basin. Two of these new technology applications: YSI-Econet (which supports continuous flow and salinity monitoring of surface water deliveries and seasonal wetland drainage); and electromagnetic salinity mapping (a remote sensing technology for mapping soil salinity in the surface soils) – have not previously been reported in the literature. Continuous sensor deployments that experience more widespread use include: weather station sensor arrays – used to estimate wetland pond evaporation and moist soil plant evapotranspiration; high resolution multi-spectral imagery – used to discriminate between and estimate the area of wetland moist soil plant vegetation; and groundwater level sensors – used primarily to estimate seepage losses beneath a wetland pond during flood-up. Important issues associated with quality assurance of continuous data are discussed and the application of a state-of-the-art software product AQUARIUS, which streamlines the process of data error correction and dissemination, is described as an essential element of ensuring successful RTSM implementation in the San Joaquin River Basin.
Keywords: Environmental decision support; Forecasting; Sensor networks; Sensors; Water quality

Tips for Conducting a Gender Analysis at the Activity or Project Level - Cozzarelli, Cathy (USAID, 2010)
I. What is gender analysis? II. Relevant sections of the ADS III. Process – What should you do to collect the information you need to conduct a gender analysis at the activity or project level? IV. What questions should you ask in the context of doing your gender analysis? - Access - Knowledge, Beliefs, and Perceptions - Practices and Participation - Time and Space - Legal Rights and Status - Power and Decision-making IV. What should you do after you ask these questions?

Developmental Evaluation: Applying Complexity Concepts to Enhance Innovation and Use - Patton, Michael Quinn (Guilford Press, 2010)
Developmental evaluation (DE) offers a powerful approach to monitoring and supporting social innovations by working in partnership with program decision makers. In this book, eminent authority Michael Quinn Patton shows how to conduct evaluations within a DE framework. Patton draws on insights about complex dynamic systems, uncertainty, nonlinearity, and emergence. He illustrates how DE can be used for a range of purposes: ongoing program development, adapting effective principles of practice to local contexts, generating innovations and taking them to scale, and facilitating rapid response in crisis situations. Students and practicing evaluators will appreciate the book's extensive case examples and stories, cartoons, clear writing style, "closer look" sidebars, and summary tables. Provided is essential guidance for making evaluations useful, practical, and credible in support of social change.See also Developmental Evaluation Exemplars, edited by Michael Quinn Patton, Kate McKegg, and Nan Wehipeihana, which presents 12 in-depth case studies.
Keywords: Evaluation; Measurement; Organizational effectiveness; Project management

What Is a Case?: Exploring the Foundations of Social Inquiry - Ragin, Charles (Cambridge University Press, 2010)
The concept of the case is a basic feature of social science research and yet many questions about how a case should be defined, selected, and judged are far from settled. The contributors to this volume probe the nature of the case and the ways in which different understandings of the concept affect the conduct and the results of research. The contributions demonstrate that the work of any given researcher is often characterised by some hybrid of these basic approaches, and it is important to understand that most research involves multiple definitions and uses of cases, as both specific empirical phenomena and as general theoretical categories.

Embracing the Chaotic: Cynefin and Humanitarian Response - Morealtitude (WanderLust, 2010)
Note: Many thanks to Dave Snowden for his willingness to comment on this article prior to release Because I’m always a little behind the eight-ball, a friend of mine* recently introduced me to the …

Paradigms, Poverty and Adaptive Pluralism - Chambers, Robert (IDS, 2010)
This paper explores participatory methodologies (PMs) associated with a paradigm of people, contrasted with a dominant paradigm associated with things.

Demanding Good Governance: Lessons from Social Accountability Initiatives in Africa - McNeil, Mary; Malena, Carmen (World Bank Publications, 2010)
Accountability is the cornerstone of good governance. Unless public officials can be held to account, then critical benefits associated with good governance, such as social justice, poverty reduction and development remain elusive. The impacts of non-responsive and unaccountable governance are perhaps most harshly felt by the citizens of Africa, where corruption and governance failures are broadly acknowledged as a principal obstacle to the achievement Over the past decade, a range of social accountability practices―such as participatory budgeting, independent budget analysis, participatory monitoring of public expenditure and citizen evaluation of public services have been experimented with in many Africa countries. Their outcomes and lessons have, thus far, received little attend and documentation. This volume aims to make a contribution towards filling this gap by describing and analyzing a selection of social accountability initiatives from seven Sub-Saharan countries.

A Practical Guide to Distributed Scrum - Woodward, Elizabeth; Surdek, Steffan; Ganis, Matthew (IBM Press, 2010)
Succeed with Scrum in Even the Largest, Most Complex Distributed Development Projects Forewords by Ken Schwaber, Scott Ambler, Roman Pichler, and Matthew Wang This is the first comprehensive, practical guide for Scrum practitioners working in large-scale distributed environments. Written by three of IBM’s leading Scrum practitioners--in close collaboration with the IBM QSE Scrum Community of more than 1000 members worldwide--this book offers specific, actionable guidance for everyone who wants to succeed with Scrum in the enterprise. Readers will follow a journey through the lifecycle of a distributed Scrum project, from envisioning products and setting up teams to preparing for Sprint planning and running retrospectives. Each chapter presents a baseline drawn from “conventional” Scrum, then discusses additional issues faced by distributed teams, and presents specific best-practice solutions, alternatives, and tips the authors have identified through hard, empirical experience. Using real-world examples, the book demonstrates how to apply key Scrum practices, such as look-ahead planning in geographically distributed environments. Readers will also gain valuable new insights into the agile management of complex problem and technical domains. Coverage includes•  Developing user stories and working with Product Owners as a distributed team•  Recognizing and fixing the flaws Scrum may reveal in existing processes•  Engaging in more efficient Release and Sprint planning•  Conducting intense, brief daily Scrum meetings in distributed environments•  Managing cultural and language differences•  Resolving dependencies, performing frequent integration, and maintaining transparency in geographically distributed environments•  Successfully running remote software reviews and demos•  Brainstorming what worked and what didn’t, to improve future Sprints This book will be an indispensable resource for every team leader, member, product owner, or manager working with Scrum or other agile methods in any distributed software development organization.

Adaptive Management in the Courts - Fischman, Robert L.; Ruhl, J.B. (Minnesota Law Review, 2010)
Adaptive management has become the tonic of natural resources policy. With its core idea of “learning while doing,” adaptive management has infused the natural resources policy world to the point of ubiquity, surfacing in everything from mundane agency permits to grand presidential proclamations. Indeed, it is no exaggeration to suggest that these days adaptive management is natural resources policy. But is it working? Does appending “adaptive” in front of “management” somehow make natural resources policy, which has always been about balancing competing claims to nature’s bounty, something more and better? Many legal and policy scholars have asked that question, with mixed reviews. Their evaluations, however, have rested on theory, program-specific surveys, and isolated case studies. This article provides the first comprehensive review of adaptive management from the perspective that likely matters most to the natural resource agencies practicing adaptive management - how is it faring in the courts? Part I of the Article examines the theory, policy, and practice of adaptive management, focusing on the experience of the federal resource management agencies. The end product in practice is something we call “a m-lite,” a watered down version of the theory that resembles ad hoc contingency planning more than it does planned “learning while doing.” This gap between theory and practice leads to profound disparities between how agencies justify decisions and how adaptive management in practice arrives at the courthouse doorsteps. In Part II we review how these disparities have played out in courts considering claims that agency practice of adaptive management has not lived up to its theoretical promise or to the legal demands of substantive and procedural environmental law. We extract three key themes from the body of case law in this respect. Part III extends from the existing case law to draw lessons for agencies and Congress about the future practice of adaptive management. Our ultimate message to agencies is that a m-lite can be an effective decision method - and one that survives judicial scrutiny - but agencies must be more disciplined about its design and implementation. This includes resisting the temptation to employ adaptive management to dodge burdensome procedural requirements, substantive management criteria, and contentious stakeholder participation. If faithfully followed and enforced, this model, despite its flaws, could serve as an important component of natural resources policy to confront problems of the future as daunting as climate change.

Global mapping of technology for transparency and accountability - Avila, Renata; Feigenblatt, Hazel; Heacock, Rebekah; Heller, Nathaniel (Transparency & Accountability Initiative, 2010)

Unpacking the concept of political will to confront corruption - Brinkerhoff, Derek W. (U4 Brief, No. 1, 2010)
Quite often, "lack of political will" is identified as the culprit for poorly performing anti-corruption programmes. Yet despite the frequency with which it is used to explain unsatisfactory reform outcomes, political will remains under-defined and poorly understood. Further, assessments are often conducted retrospectively, looking back at failed programmes. By applying a model of political will that specifies a set of action-based components that are observable and measurable, and amenable to external reinforcement and support, more clarity regarding the degree of political will can be achieved.

Design Thinking for Social Innovation - Brown, Tim; Wyatt, Jocelyn (Stanford Social Innovation Review, 2010)
Designers have traditionally focused on enhancing the look and functionality of products. Recently, they have begun using design techniques to tackle more complex problems, such as finding ways to provide low-cost healthcare throughout the world. Businesses were the first to embrace this new approach—called design thinking—and nonprofits are beginning to adopt it too.

Bootcamp Bootleg Design Thinking Toolkit - d.school (Institute of Design, Stanford University, 2010)
Keywords: IMPORTANT

DE 201: A practitioner's guide to developmental evaluation - Dozois, Elizabeth; Langlois, Marc; Blanchet-Cohen, Natasha (J.W. McConnell Family Foundation, 2010)
Developmental evaluation has emerged fairly recently as a way to support adaptive learning in complex and emergent initiatives. Combining the rigour of evaluation with the flexibility and imagination required for development, this new form of evaluation brings critical thinking to bear on the creative process in initiatives involving high levels of uncertainty, innovation, emergence, and social complexity. This guidebook from J.W. McConnell Family Foundation and the International Institute for Child Rights and Development explores key aspects of Developmental Evaluation (DE) and offers suggestions for implementing the practice and includes a range of DE resources to help with its facilitation. Contents What is developmental evaluation? When is developmental evaluation appropriate? What competencies are needed to be an effective DE? How is developmental evaluation practiced? Challenges Appendices Assessing Readiness Stakeholder analysis Sample Learning Framework Systems Analysis Framework - Key Components Data Analysis Resources

Minipublics: Designing Institutions for Effective Deliberation and Accountability - Fung, Archon (Accountability through public opinion : from inertia to public action, 2010)
“Accountability” has become a buzzword in international development. Development actors appear to delight in announcing their intention to “promote accountability”—but it is often unclear what accountability is and how it can be promoted. This book addresses some questions that are crucial to understanding accountability and for understanding why accountability is important to improve the effectiveness of development aid. We ask: What does it mean to make governments accountable to their citizens? How do you do that? How do you create genuine demand for accountability among citizens, how do you move citizens from inertia to public action? The main argument of this book is that accountability is a matter of public opinion. Governments will only be accountable if there are incentives for them to do so—and only an active and critical public will change the incentives of government officials to make them responsive to citizens’ demands. Accountability without public opinion is a technocratic, but not an effective solution. In this book, more than 30 accountability practitioners and thinkers discuss the concept and its structural conditions; the relationship between accountability, information, and the media; the role of deliberation to promote accountability; and mechanisms and tools to mobilize public opinion. A number of case studies from around the world illustrate the main argument of the book: Public opinion matters and an active and critical public is the surest means to achieve accountability that will benefit the citizens in developing countries. This book is designed for policy-makers and governance specialists working within the international development community, national governments, grassroots organizations, activists, and scholars engaged in understanding the interaction between accountability and public opinion and their role for increasing the impact of international development interventions.

Introduction: Making change happen–citizen action and national policy reform - Gaventa, John; McGee, Rosemary (Citizen Action and National Policy Reform. London: Zed Books, 2010)

Coping with Complexity - Gerard Seijts; Niels Billou; Mary Crossan (Ivey Business Journal, 2010)

The Innovative Power of Positive Deviance - Goldstein, Jeffrey; Hazy, James; Lichtenstein, Benyamin B. (Complexity and the Nexus of Leadership, 2010)

Accountability and Learning: Exploding the Myth of Incompatibility between Accountability and Learning - Guijt, Irene (NGO Management - The Earthscan Compendium, 2010)
When accountability is understood as reporting on pre-deined deliverables, it is often considered to be irreconcilable with learning. This conventional wisdom inhibits an appreciation of their connection. In this chapter, Irene Guijt exposes the laws and traps in reasoning that keep accountability and learning apart. She provides practitioners with principles and basic good ideas that open up prospects for accountability and learning to complement each other.

Beyond Logframe: Critique, Variations and Alternatives - Hummelbrunner, Richard (Beyond Logframe; Using Systems Concepts in Evaluation, 2010)
Over the last decades, the Logical Framework Approach (LFA) has become universally known and has assumed a key role for planning and managing development interventions. LFA, however, is not uncontroversial and the approach has been subject to criticism, concerning both its theoretical foundations and practical use. Despite these criticisms LFA’s position has not been fundamentally weakened and while many donors acknowledge its limits and weaknesses, they maintain (some would say impose) its use as a planning and monitoring tool. This chapter reviews some of the experience gained with LFA and outlines major attempts to develop variations – or move beyond it altogether. The first section briefly describes the LFA concept and summarizes the main points of critique. Section 2 then explores some variations which have been developed in response to this critique and to improve LFA as a management tool. Section 3 proposes a systemic alternative to logframe and Section 4 outlines alternatives to LFA which have recently been introduced in German development aid.

An Upside Down View of Governance - IDS (Centre for the Future State, IDS, 2010)
Informal institutions and personalised relationships are usually seen as governance problems. However the research presented in this synthesis paper suggests that they can also be part of the solution...

Three Approaches to Monitoring: Feedback Systems, Participatory Monitoring and Evaluation and Logical Frameworks - Jacobs, Alex; Barnett, Chris; Ponsford, Richard (IDS Bulletin, 2010)
This article compares key attributes, strengths and weaknesses of three different approaches to monitoring development interventions: the logical framework approach, participatory monitoring and evaluation (PM&E) and feedback systems. Academic and practitioner literature describes how logframes meet the needs of senior decision-makers to summarise, organise and compare projects. PM&E meets the needs of field staff to work sensitively with intended beneficiaries and support their learning and empowerment. Feedback systems appear to link the two, providing performance data for managers and creating incentives for implementing staff to focus on their intended beneficiaries. Feedback systems build on the rich heritage of PM&E and are compatible with logframes. They may help provide a manageable and effective approach to accountability that links the means and the ends of development interventions. Feedback systems are at an early stage of development. There is a lot to learn about how and where they work best.

Obliquity: Why Our Goals Are Best Achieved Indirectly - Kay, John (Penguin Books, 2010)
"John Kay tells a fast-paced detective story as he searches for the surprising secret to success...Brilliant." -Tim Harford, author of The Logic of Life In this revolutionary book, economist John Kay proves a notion that feels at once paradoxical and deeply commonsensical: the best way to achieve any complex or broadly defined goal, from happiness to preventing forest fires, is the indirect way. We can learn how to achieve our objectives only through a gradual process of risk taking and discovery-what Kay calls obliquity. The author traces this seemingly counterintuitive path to success as it manifests itself in nearly every aspect of life, including business, politics, sports, and more.

Adaptive management of an environmental watering event to enhance native fish spawning and recruitment - King, A. J.; Ward, K. A.; O’connor, P.; Green, D.; Tonkin, Z.; Mahoney, J. (Freshwater Biology, 2010)
1. A common goal of many environmental flow regimes is to maintain and/or enhance the river’s native fish community by increasing the occurrence of successful spawning and recruitment events. However, our understanding of the flow requirements of the early life history of fish is often limited, and hence predicting their response to specific managed flow events is difficult. To overcome this uncertainty requires the use of adaptive management principles in the design, implementation, monitoring and adjustment of environmental flow regimes. 2. The Barmah-Millewa Forest, a large river red gum forest on the Murray River floodplain, south-east Australia, contains a wide variety of ephemeral and permanent aquatic habitats suitable for fish. Flow regulation of the Murray River has significantly altered the natural flood regime of the Forest. In an attempt to alleviate some of the effects of river regulation, the Forest’s water regime is highly managed using a variety of flow control structures and also receives targeted Environmental Water Allocations (EWA). In 2005, the largest environmental flow allocated to date in Australia was delivered at the Forest. 3. This study describes the adaptive management approach employed during the delivery of the 2005 EWA, which successfully achieved multiple ecological goals including enhanced native fish spawning and recruitment. Intensive monitoring of fish spawning and recruitment provided invaluable real-time and ongoing management input for optimising the delivery of environmental water to maximise ecological benefits at Barmah-Millewa Forest and other similar wetlands in the Murray-Darling Basin. 4. We discuss possible scenarios for the future application of environmental water and the need for environmental flow events and regimes to be conducted as rigorous, large-scale experiments within an adaptive management framework.
Keywords: floodplain river; regulated flows

Grounded Theory Method in HCI and CSCW - Muller, Michael J; Kogan, Sandra (IBM Center for Social Software, 2010)

The open book of social innovation - Murray, Robin; Caulier-Grice, Julie; Mulgan, Geoff (Young Foundation & NESTA, 2010)

The Clash of the Counter-bureaucracy and Development - Natsios, Andrew (The Center for Global Development, 2010)
In this essay, Andrew Natsios gives a first-hand account of what he finds most hinders USAID—layers of bureaucracy that misguide and derail development work.

Quality standards for development evaluation - OECD; Development Assistance Committee (OECD, 2010)
Based on a broad international consultative process, the DAC Quality Standards for Development Evaluation are a reference guide to good practice in development evaluation. With a view to improving the quality of evaluation processes and products, and facilitating collaboration, this reference guide lays out standards for each phase of a typical evaluation process: from defining purpose, to planning, designing, implementing, reporting, and learning from and using evaluation results.

The Power of Positive Deviance - Pascale, Richard; Sternin, Jerry; Sternin, Monique (Harvard Business Press, 2010)

Causal Loop Diagrams: Little Known Analytical Tool | iSixSigma - Rushing, William (2010)
The causal loop diagram is an analytical tool that is seldom used in Six Sigma but nonetheless is still very valuable. It is a foundational tool used in system dynamics, a method of analysis used to develop an understanding of complex systems.

Applying Systems Thinking via Systemigrams™ for Defining the Body of Knowledge and Curriculum to Advance Systems Engineering (BKCASE) Project - Squires, Alice; Pyster, Art; Sauser, Brian; Olwell, David; Enck, Stephanie; Gelosh, Don; Anthony, Jim (INCOSE International Symposium, 2010)
Systems thinking is commonly accepted as the backbone of a successful systems engineering approach. As such, the Body of Knowledge and Curriculum to Advance Systems Engineering (BKCASE) team chose to leverage a systems thinking based tool, called Systemitool, to describe our project to the vast audience that would potentially become involved directly or indirectly in the success of the project. This paper describes the process and steps used by the authors and the BKCASE team to develop the project's systemic diagram, or Systemigram™, and the story behind the project, the products, and the vision of the BKCASE project. The goal of the paper is to provide guidance so that readers can leverage the lessons learned from this effort to successfully develop their own project definitions and stories.

Innovation, Sustainability, Development: A New Manifesto - STEPS Centre (STEPS Centre, 2010)
Our Manifesto project publication is available in print, on CD or to view online. Innovation, Sustainability, Development: A New Manifesto recommends new ways of linking science and innovation to development for a more sustainable, equitable and resilient future. The multimedia version, with added audio, video and background documents, is available on CD and online.

Critical systems heuristics - Ulrich, Werner; Reynolds, Martin (Systems Approaches to Manging Change: A Practical Guide, 2010)
This chapter provides a detailed introduction to critical systems heuristics and the use of its central tool boundary critique. What Is CSH? Two Studies in Applying CSH Using CSH as an Intervention Tool: Some Basic Concepts A Core Concept of CSH: Systematic Boundary Critique Boundary Critique Applied to NRUA-Botswana Boundary Critique Applied to ECOSENSUS-Guyana Boundary Critique and Personal Competence Recognising Boundary Judgements – and Keeping Them Fluid Towards a New Ethos of Professional Responsibility

An Upside Down View of Governance - Unsworth, Sue (Institute of Development Studies, 2010)
Informal institutions and personalised relationships are usually seen as governance problems. However the research presented in this synthesis paper suggests that they can also be part of the solution...