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In the decades since the Army created the After Action Review (AAR), businesses have embraced the practice as a way of learning from both failure and success. But all too often the practice gets reduced to nothing more than a pro forma exercise. The authors of this article describe the history and philosophy of the original AAR, debunk three myths about the practice that impede its proper use, and finally suggest three improvements that can help business leaders make the most of it.

On December 13, 2022, Social Impact hosted a webinar in our Evidence for Impact series, "Strengthen Your Team's CLA Practices: Introducing the CLA Maturity Tool for USAID Implementers." Through the session, we shared more about the origin and history of the USAID tool upon which this version is based, why and how we updated

Considering Systems Thinking (ST) as a cognitive skill can create greater acceptability of and openness to the discipline from practitioners and researchers outside operations research and management science. Rather than associating ST with frameworks and methodologies, ST as a cognitive skill can help popularize and democratize the discipline. This paper highlights how the conceptual lens of Holistic Flexibility can help practitioners deploy ST as a cognitive skill without the application...

The Collaborating, Learning & Adapting (CLA) Maturity Tool has been used by USAID operating units since 2015. The tool enables staff to self-assess their current CLA practice and plan ways to improve their internal and external collaboration, organizational learning efforts, and adaptive management practices. Recently, SI built on this resource to create the CLA Maturity Tool for implementing partners (IPs) to provide a version that speaks more directly to the experience of international and local organizations. Learn more here.

MSD Competency Framework A catalogue of the full range of knowledge, skills and aptitudes found in high-performing teams that use the market systems approach. Useful for: Practitioners - identify personal training needs and continue your professional development Trainers - diversify your courses and refine your training / capacity-building offers Managers - strengthen your recruitment and induction processes MSD competencies Competency is a mix of knowledge, skills and attitudes...

This free guide aims to build the skills and confidence of people designing and facilitating participatory, productive, and engaging workshop sessions for work teams and communities of practice by providing them with a series of creative activities that can be run in-person or virtually. By the time they have gone through this guide, session leads will be able to: Describe ways in which creative activities can be of value to teams and communities of practice, Design both in-person and...

This free guide aims to build the skills and confidence of people designing and facilitating virtual meetings, including online community of practice sessions. By the time they have gone through this guide, community of practice facilitators will be able to: Design an engaging and participatory virtual session, Develop an effective, varied and realistic agenda for a virtual session, Apply a wide range of virtual facilitation techniques, and Using technology to facilitate virtual...

So you have just hear about systems thinking and systems innovation and are keen to know more, Ok sparky let's get started.We have structured all the content into four main areas that we think you ...

How can donors and grantees work together to create effective monitoring, evaluation, and learning (MEL) practices that drive field-wide transformation? The Open Society Foundation’s Fiscal Governance Program found success by focusing on six key approaches, including empowering grantees and relinquishing power. In 2021, an external close-out evaluation by Intention to Impact of the program (which ran for 7 years and gave over $150 million in grants) revealed something pretty remarkable—the...

Scholarly attention in innovation in the public sector is growing rapidly, provoking analytical complexity. We developed a systematic literature review about Public Sector Innovation (PSI), analysing 169 articles published between 2001 and 2021, using PRISMA. We present a comprehensive approach to PSI testing and empirically develop an analytical framework based on the most common combinations of the studied dimensions. Additionally, we propose three main research avenues for the future of...

“Hacking by the prompt”—writing simple yet creative conversational instructions in ChatGPT's message window—revealed many valuable additions to the evaluator's toolbox for all stages of the evaluation process. This includes the production of terms of reference and proposals for the dissemination of final reports. ChatGPT does not come with an instruction book, so evaluators must experiment creatively to understand its potential. The surprising performance of ChatGPT leads to the question:...

Collaborative Learning — an approach which brings together people who face common challenges to share knowledge and jointly problem-solve — is a powerful way to support locally-led development and achieve impact. It provides a structured process in which change agents determine priorities, set the learning agenda, work together to identify strategies to address complex challenges, and provide ongoing implementation support to one another. Collaborative Learning — unlike traditional...

Over the last 15 years the concept of scale has become a foundational part of the apparatus of the social and environmental change sector. A business mindset of growth has been seamlessly transferred to the social and environmental problems we are collectively trying to shift in the world. Scaling up, (influencing policy) has been considered the strategic pathway to systems change. Scaling out (spreading new models) is seen as a pathway to success. The allure of these scaling theories lies,...

Effective learning is a key driver of market systems change, with the potential to enhance system competitiveness, resilience, and inclusiveness. Shifting the Locus of Learning: Catalyzing Private Sector Learning to Drive Systemic Change recently outlined a rationale for enhancing the scale and quality of learning in a system and identifying 10 strategies programs can contextualize to catalyze learning. These strategies are also backed with robust examples from 13 programs doing this work...

Innovation teams must navigate inherent tensions between different learning activities to produce high levels of performance. Yet, we know little about how teams combine these activities—notably reflexive, experimental, vicarious, and contextual learning—most effectively over time. In this article, we integrate research on teamwork episodes with insights from music theory to develop a new theoretical perspective on team dynamics, which explains how team activities can produce harmony,...

Digital transformation has become a buzzword that is permeating multiple fields, including public administration and management. However, it is unclear what is transformational and how incremental and transformational change processes are linked. Using the PRISMA method, we conduct a systematic literature review to structure this growing body of evidence. We identified 164 studies on digitally-induced change and provide evidence for their drivers, implementation processes, and outcomes. We...

Large language models (LLMs) are a type of generative artificial intelligence (AI) designed to produce text-based content. LLMs use deep learning techniques and massively large data sets to understand, summarize, generate, and predict new text. LLMs caught the public eye in early 2023 when ChatGPT (the first consumer facing LLM) was released. LLM technologies are driven by recent advances in deep-learning AI techniques, where language models are trained on extremely large text data from the...

This document offers practical guidance for assessing the Value for Money (VfM) of government- and donor-financed programmes and policy interventions. In line with OPM’s focus and mission, it has been predominantly applied in the international development sector, but the approach upon which it is based is also used in the context of domestic public policy and programmes.1 There is increasing scrutiny on VfM in international development, but a lack of appropriate methods to support its...